**PLEASE NOTE: Any items purchased at 25% off or more are not eligible for returns. If you forget to use your discount code, please reach out to us and we will process a store credit for you in the amount your purchase was eligible for!

We hope that you love all your purchases from Southern Fuss. However, we understand that sometimes you may need to return or exchange a purchase.

Returns must receive a RETURN AUTHORIZATION NUMBER before being shipped back or dropped off. There is a 10 day window to return for store credit or exchange for a different size in the same item. Please contact us to arrange a return if you have ensured it meets the return requirements outlined here in our policy. Purchases are eligible for store credit only if post marked for return (or returned locally) within 10 calender days of receiving (or purchasing if local) your order. After this timeframe, your item is not eligible for return. All items under the final sale or accessories tabs are final sale.

RETURNS

Items must be in perfect condition to be accepted for return. No makeup or deodorant stains, perfume, pet hair, scents - home fragrance, cigarette smell, etc or stains of any kind will be accepted. Due to hygiene reasons, bodysuits, undergarments, swimwear / coverups, athletic wear, intimates, leggings, etc, will not be eligible for returns. If these ineligible items are sent back and not accepted you can choose to have them returned to you for an $8 shipping fee.

Customers are responsible for return shipping fees. We highly encourage you to consider tracking information when choosing a shipping option.

Items purchased at a discount of 25% or more are always FINAL SALE.

The following items are always considered FINAL SALE and not eligible for return: accessories, hats, leggings, bodysuits, jewelry, make-up, holiday graphic tee's and sweatshirts, swimwear, home furnishings and decor, athletic wear and any monogrammed items.

Discontinued, extremely low stock or seasonal items may also not be eligible for return.

Returns are accepted for store credit only. Once your return is processed at our warehouse you will receive online store credit via email.

If you return your online order to our boutique storefront, you may opt for an in-store gift card at that time.

All returns must be sent back to our return address within 10 days of the delivery date. (Local Pickup - 10 days from when the pickup notification is sent and in-store 10 days from purchase) Contact us if you'd like to drop off your return prior to the Friendswood storefront opening. We can accommodate!

All merchandise must be returned unworn, unwashed, and in original condition with Southern Fuss tags attached.

Shoes must be returned in their original box and placed inside an additional protective shipping box or protective bubble wrap.

Please mail returns to:

Southern Fuss - Returns

1620 S. Friendswood Dr Suite #147

Friendswood, TX 77546

Local customers may email us for return drop off arrangements.

EXCHANGES

If you would like to exchange an item in your order, we always advise you place a new order for that item on our website if you want to ensure it doesn't sell out before your exchange is processed. This will ensure your items do not sell out before we have received your original item. An exchange will be given for a different size or color in the same item. Please write the new order number for the exchanged item on the bottom of the receipt or packing slip you are sending back with the merchandise if you've already secured it online. All other returns will be issued store credit. If your item is out of stock at the time of exchange, we're still glad to issue store credit so that you can find something else you love!

DAMAGED ITEMS

Damaged items must be reported within 2 days of the receipt of your order. Please email us at sales@southernfuss.com and forward photos of any damage. We hope you don't experience this, but also realize nothing is perfect. We're glad to help! Color variation of merchandise due to computer monitor resolutions, lighting and photography lenses are not qualified as damaged.

IF YOU HAVE ANY QUESTIONS REGARDING OUR RETURN POLICY, FEEL FREE TO EMAIL US AT SALES@SOUTHERNFUSS.COM. THANK YOU!