FAQs

Frequently Asked Questions & Answers

Please note: Orders CANNOT be changed, modified, or canceled after checkout. If you have questions regarding an order, are having technical issues, or have questions about a return please contact us at cs@southernfuss.com. If you haven’t received a response within 48 hours, please check your junk and spam folders.

Shipping & Order Status

Southern Fuss ships to the Continental US and Canada. Lots more information about our shipping rates and policies can be found on our Shipping Info page.


    Do You Have A Physical Storefront?
    • Yes! Come see us at our retail store:

           139 Market Street, Charleston SC 29401

    Can I Pick Up An Item From The Store?
    • At this time we do not have local pickup at the store front location.

    What Payment Options Do You Accept?

    • We accept the following tenders: Visa, Mastercard, American Express, Discover, Sezzle (shop now & pay later), and PayPal.  
    What Happens If There Is An Error Message On My Order?
    • If you have questions regarding our items before placing your order or are having technical issues with ordering, please contact us directly at cs@southernfuss.com. We'll get it worked out!
    How Can I Use A Southern Fuss Promo Code?
    • When you start the checkout process click the button that says apply a discount code.  
    • Promotion codes can't be applied toward the purchase of gift cards, sales tax, or shipping costs.
    • Our system will only accept one promo code per purchase. (Gift Cards are separate.)

    ***If you didn't get the answers you need above, don't hesitate to reach out to the Southern Fuss team. We've got you!